Frequently

Asked Questions

For New Patients

How many sets of lenses do people typically go through, and how often do they need to be changed?

It is possible to have anywhere from 1 or 2 lens changes to 7 or 8 – it solely depends on the patient. Without being aware of someone’s baseline or doing any testing, we cannot determine how much we can push and stimulate them without overwhelming their sensory systems.

During the first appointment, Dr. Zelinsky does more than just look at eyes – she looks at the patient as a whole. Afterwards, she will draw a road map of the recovery process and explain what that might entail along with a rough estimate of lens changes. It will become even clearer after the first follow-up in which we can see how well the patient has reacted to the lens and calculate the rate of change.

Would I have to wear glasses all the time?

You might have to wear them full time, but we can not say for sure without a thorough assessment. After your first appointment, Dr. Zelinsky will give you a wearing schedule, which might include wearing the glasses for certain activities along with a constant time schedule.

What kind of insurance do you accept?

Most of Dr Zelinsky’s tests and procedures, such as the patented Z-bell test and lens selections that distinguish her from other optometrists, are not mainstream enough to be valued by Medicare or insurance. By necessity, therefore, we don’t accept Medicare or bill to insurance directly. After your appointment, you will receive an itemized invoice with the procedure, diagnosis, and therapeutic codes of standard optometry and perhaps any appropriate medical application. These may be useful to you for reimbursement from your insurance carrier. 

After the first diagnosis, we suggest trying to get pre-approval from your insurance company to maximize potential coverage. Sometimes carriers have forms for the patient and doctor to fill out. If you would like to call them, we can provide you with some potential procedure codes to see if maybe you are covered.

Optical Services

How long does it take to get my glasses?

Dr. Zelinsky’s glasses are specially crafted to perfection for each unique individual, and therefore can only be made in the most trustworthy lab with the most trustworthy individuals.

It takes about 2 weeks after the order is placed to create the lenses, cut them to the proper frames, pass a final inspection by Dr. Zelinsky and her team, and ship them to you. If you have any questions about your order, our optician is always available at the office during regular business hours to answer them for you.

Why do I need so many versions of lenses throughout Dr. Zelinsky's sessions?

This is part of the Mind-Eye process. After your first visit, Dr. Zelinsky will inform you of how many sessions you will need to reach your goals. After each session, she reviews how you are doing and re-prescribes accordingly.

Can I order my lenses elsewhere?

We always give you your prescription, but we highly recommend having the lenses made by us.

Studies show that lenses will have positive and negative effects on our brain and that every optometrist participates in this process whether they realize it or not. Inexact lenses likely won’t have an optimal effect, and may even have negative effect. Our lenses are made to affect very specific cells in each retina and are designed for your unique circumstances. We take the time to ensure you receive the exact measurements and hues as prescribed by Dr. Zelinsky. If you go elsewhere, we can’t promise perfect quality, and even the smallest mistakes could potentially be detrimental.

 

I think something is wrong with my lenses. What should I do?

If it is a health emergency, please go to the ER immediately. Otherwise, you can direct your call to our Optical Department where we will answer all of your questions.

Please understand that the lenses we prescribe are usually atypical from those of a standard optometry office because we are treating you for comfort rather than acuity (20/20 vision). Each patient experiences different feelings throughout the process, and we are here to help you every step of the way.

Clinic Business Hours:

Monday - Saturday

8:00 AM - 6:45 PM

 

Sunday - Closed

Contact Us:

Call

During Business Hours:

847.501.2020

EMail

info@mindeyeinstitute.com

Clinic Address

1414 Techny Rd,
Northbrook, IL 60062, USA